2019-2020 Civic Leadership Academy Program Descriptions

CLA

CLA Schedule at a Glance - dates, topics

     CLA Schedule by Location

Special Non-Profit Workshops at Volunteer Center McHenry County


See each workshop description (below, by date) for registration information links. Refer to the Full CLA Brochure PDF for specifics about Civic Leadership Academy Specialization Track Alignment, Objectives, and ICMA Practice Areas. Check-in time for workshops is 8:30 am for full-day and morning workshops and 12:30 pm for afternoon workshops.  Refreshments will be provided.
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Strategic Thinking and Planning for Small Organizations
Dec. 17, 2019, 9 am-1 pm, NIU-Naperville

Presented by Greg Kuhn, PhD, Associate Director; Melissa Henriksen, MPP, Assistant Director, Public Management and Training; and Jeanna Ballard, MPA, Senior Research Specialist, Center for Governmental Studies at Northern Illinois University (bios).
Description: This workshop will serve as an orientation and awareness session for leaders and senior staff in small organizations. Organization size does not eliminate or diminish the need for both strategic thinking and planning.  In fact, these critical roles are more likely to be magnified in smaller organizations.  The session will give you an opportunity to explore and fully understand the power and critical nature of strategic thinking, and the impact of strategic planning as an extension of strategic thinking.  The session will focus on introducing participants to the various elements that bridge together the two including being able to identify and recognize strategic issues, plan for a meaningful strategic planning process and map out an approach for implementation, all within the context of limited staffing or measured organizational resources. 

Single Attendee Standard Online Registration
Group Attendees Online Registration

Student Registration (online)
PDF of Registration Form

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Understanding and Managing Conflict in Stressful Times
Jan. 17, 2020, 9 am-1 pm, NIU-Naperville

Presented by Andra Medea, author of Conflict Unraveled and the developer of the Conflict Unraveled Toolkit™ (bio).
Description: This workshop offers practical instruction in leadership skills under stressful conditions, along with the theory and practice of resolution.  Having an understanding of the dynamics of leadership and problem-solving under stress will give participants the basic tools to help them develop effective strategies, respond professionally, and interact calmly and with purpose in the face of today’s challenging environment.

Single Attendee Standard Online Registration
Group Attendees Online Registration

Student Registration (online)
PDF of Registration Form

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NEW This Year! The Mysteries of Stormwater Management: Engineering Lessons for Non-Engineers
Jan. 22, 9 am-1 pm, NIU-Naperville

Presented by Jedd Anderson, PWS, CPESC, CWS, DECI, Vice President Head of the  Environmental Resources Department; Jeana Gowin, PE, CFM, Water Resources Project Manager; Darren Olson, PE, CFM, D.WRE, Assistant Department Head of the Water Resources Department; and P. Kay Whitlock, PE, F.ASCE, D.WRE, Vice President at Christopher B. Burke Engineering, Ltd. (bios).
Description: This workshop will introduce non-engineer government officials and staff to the engineering principles behind aspects of stormwater management as regulated in Illinois.  Starting at basics of Illinois drainage law and a glossary of terms, professional staff from Christopher B. Burke Engineering, Ltd will describe and explain the wide range of components within stormwater management and regulations.  Discussions will include a history of the regulatory framework and descriptions of the roles of various federal, state and local agencies. The discussion will end with a specific case study of one site and how stormwater decisions impacted development of the site.

Single Attendee Standard Online Registration
Group Attendees Online Registration

Student Registration (online)
PDF of Registration Form

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NEW This Year!  I.T. Security in Your Organization - Strategies for Protection and Disaster Recovery
Jan. 30, 2020, 9 am-1 pm, NIU-Naperville

Marc Thorson, MBA, Executive Director of Regional Technology Services, Division of Information Technology (DoIT), Northern Illinois University (bio).
Description: Organizations of every size are extremely vulnerable to attacks.  While there are no “hacker-proof” solutions, there are steps that every organization can take to help defend their network.  Students will be guided through the Fear, Uncertainty, and Doubt (also known in information security as FUD) as information is provided on who the typical attacker is, how important risk management is in information security, and what to do should an organization experience an attack.

Single Attendee Standard Online Registration
Group Attendees Online Registration

Student Registration (online)
PDF of Registration Form

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Leadership Lessons:  Trying Times Demand Sound Leadership
Jan. 31, 2020, 9 am-4 pm, NIU-Naperville

This is one of two core workshops required to earn a CLA ‘Certificate of Achievement’

Presented by Greg Kuhn, PhD, Associate Director of Center for Governmental Studies, Northern Illinois University (bio).
Description:
This workshop is an active exploration of the art and science of leadership.  Participants will study various leadership styles as well as the broad spectrum of tools, techniques, and theories available for leading an organization.  The workshop is interactive and uses video, written case studies, simulations, and discussion to explore current concepts, authors, and developments in leadership theory and practice.  Participants will leave the session energized and with new insights on how they act and serve as leaders.  Administrative leaders, elected officials, volunteer Board members, and supervisors will all benefit from this course. (This workshop qualifies for the nonprofit partner discounted rate for registrants associated with Giving DuPage.  Lunch will be on your own).

Single Attendee Standard Online Registration
Group Attendees Online Registration
Student Registration (online)
Giving DuPage Members (online)
PDF of Registration Form

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Comparing Performance Measurement & Performance Management for Public Organizations: An Introduction - What’s The Difference? Why Are These Terms Confused & How Are They Related?
Feb. 11, 2020, 9 am-1 pm, NIU-Naperville

Presented by Greg Kuhn, PhD, Associate Director and Jeanna Ballard, MPA, Senior Research Specialist, Center for Governmental Studies at Northern Illinois University (bios).
Description: Are you measuring with meaning?  What is being measured? What isn’t and what’s not being utilized?  What is the difference between Performance Management and Performance Measurement?  Why are these terms often confused for one another?  How are they related? Or, are they?  Presenter will review the key elements of effective performance measurement and performance management systems in a public organization. The session will include discussions on why these terms are sometimes confused, and, they are related.  The session will also point to how performance feedback and measures can provide valuable information to decision makers, stakeholders and constituencies about program efforts, effectiveness, outcomes and resource needs.  Using data to inform decisions and analysis is not as foreboding as some might think.  There is no such thing as a “one best way” to endeavor into performance measures, whether it’s for people or programs. Establish a system of measures in your organization will help build communications, accountability and decision-making.  However, there are some necessary basics to learn. This session will introduce the fundamental approaches and examples of both performance measurement and management.

Single Attendee Standard Online Registration
Group Attendees Online Registration

Student Registration (online)
PDF of Registration Form

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Strategic Choices and I.T. Leadership: Where Are You Going and Who is Going to Lead?
Feb. 13, 2020, 9 am-1 pm, NIU-Naperville

Presented by Sam Ferguson, MS, retired Municipal Director of Information Technology, Village of Schaumburg, Interim CIO for the City of Joliet; and Marc Thorson, MBA, Executive Director of Regional Technology Services, Division of Information Technology (DoIT), Northern Illinois University (bios).
Description: Bits, bytes, gigabytes, network integrity and the cloud. What does it all mean? This workshop provides leaders with a good foundation to better understand the whirlwind of demands that information technology presents for every organization. Wi-fi, hi-fi or sci-fi? The workshop will present an up-to-date view on technology which every leader should know in order to survive in our digitally-driven environment. Government is not immune to the advances of technology. Participants will learn how and why technology matters and what is being embraced out there as “state of the art.” Participants will also learn about organizational decision-making approaches they can use to critically assess the cost-benefit and viability of new technologies. These new models will enable leaders to better manage competing demands as well as coordinate the integration of technological changes into old or new organizational arrangements.

Single Attendee Standard Online Registration
Group Attendees Online Registration

Student Registration (online)
PDF of Registration Form

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NEW This Year!  GIS: What’s Beyond the Basics of GIS Information and How Can We Better Use GIS?
Feb. 18, 2020, 1-5 pm, NIU-Naperville

Presented by Mike Liska, GISP, GIS Practice Advisor and Chad Pieper, PE, Project Manager/Client Manager at HR Green, Inc. (bios).
Description: GIS is a multi-faceted set of tools that incorporates a variety of technologies and concepts. GIS can operate on many levels with the most basic being map making. However, the real power of GIS is the use of spatial and statistical methods to analyze attributes and geographic information along with associated data bases. Today’s GIS systems is much more than map making. Learn about the many ways that local governments are using this powerful and vital technology to make policy decisions about; infrastructure needs, planning and development, public safety, environmental control and many more issues facing today’s cities.

Single Attendee Standard Online Registration
Group Attendees Online Registration

Student Registration (online)
PDF of Registration Form

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NEW This Year!   C3 De-escalation®
Feb. 21, 2020, 9 am-4 pm, NIU-Naperville

Presented by Andra Medea, author of Conflict Unraveled and the developer of the Conflict Unraveled Toolkit™ (bio).
Description: This 6-hour, workbook-based workshop offers practical tools to de-escalate mental health situations, prevent violence, or work more successfully in today’s polarized climate. Learn concrete skills for working with angry or upset citizens, disruptive individuals at public meetings, or overstressed staff. In Iowa C3 has been used by public employees to calm distressed or drug-influenced situations, shift recurring public confrontations, or stabilize mental health crises. A lab fee of $20 will be assessed at time of registration for the workbook. The workbook will be provided at the workshop.

Single Attendee Standard Online Registration
Group Attendees Online Registration

Student Registration (online)
PDF of Registration Form

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Constructing & Using Performance Measures
Feb. 26, 2020, 9 am-1 pm, NIU-Naperville

Presented by Greg Kuhn, PhD, Associate Director and Jeanna Ballard, MPA, Senior Research Specialist, Center for Governmental Studies at Northern Illinois University (bios).
Description: Organizations are asked to provide evidence that their programs are delivering the intended results.  External stakeholders look for demonstrated results or evidence of activities, effectiveness and responsiveness to their demands.  Internal managers seek insight into the efficiency of their employees and programs.  All of these demands assume the presence and utilization of good data and performance measures.  This workshop will provide the basic steps necessary to construct useful performance measures.  Participants will practice constructing measures related to program inputs, outputs, efficiency, effectiveness, and results.

Single Attendee Standard Online Registration
Group Attendees Online Registration

Student Registration (online)
PDF of Registration Form

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Are You Thinking About a Community Survey? How, When & Why?
March 3, 2020, 9 am-1 pm, NIU-Naperville

Presented by Mindy Schneiderman, PhD, Assistant Director, Center for Governmental Studies, Northern Illinois University and Julie Gommel Bailey, MPH, Research Specialist, Center for Governmental Studies, Northern Illinois University (bios).
Description: On-the-spot polling, surveys, instant feedback and laptop/pda participation seem to be everywhere.  Local governments and not-for-profits are not immune to changing expectations when it comes to gathering accurate input, feedback and public opinions.  With so many choices and so much at stake, the question that surfaces is “What approach is best”?  Do all survey techniques fit all circumstances?  Are the results of informal polling, surveys or drop-off cards reliable or legitimate inputs for decision-making?  How can you capture public input for key policy decisions and questions?  This workshop will approach these questions in two parts:  polling and community surveying, and public input and participation for legislative action including public hearings and informational meetings. Learn vital insights into the methods, techniques and credibility of scientifically designed survey methods vs. post card or do-it-yourself survey software approaches.  NIU’s Survey Research team undertakes about 30 surveys a year for client groups ranging from Federal and state government agencies to local governments.  This workshop will introduce participants to the concepts, tools essential to capturing accurate feedback and input. 

Single Attendee Standard Online Registration
Group Attendees Online Registration

Student Registration (online)
PDF of Registration Form

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Recycle, Reuse or Refuse?
March 5, 2020, 9 am-1 pm, NIU-Naperville

Presented by Dave Van Vooren, MBA, Executive Director of the Solid Waste Agency of Northern Cook County (SWANCC) and Walter Willis, MPA, Executive Director of the Solid Waste Agency of Lake County [SWALCO] - (bios).
Description: Solid waste, recyclable materials or garbage.  What you call the things we all toss out/put to the curb might depend on the generation that you are a part of.  No matter, the waste we generate in our cities, towns and communities is one of the basic services required for public health, safety and sustainability.  But what do we do with the stuff that goes to the curb?  How much does it cost? Where does it go?   Who takes it?  Are recyclables really recycled?  Are the landfills of the U.S. and the world ‘endless’ and will always be there?  Join Dave Van Vooren, Executive Director of the Solid Waste Agency of Northern Cook County, “SWANCC”, since September 2011.  SWANCC is a regional solid waste agency comprised of 23 municipal members serving a population of approximately 750,000 residents.  SWANCC provides solid waste disposal services to its member communities along with specialty collection services. Dave will be joined by other solid waste specialists from the public and private sectors to share insights, practical lessons and policy decisions that surround and define the disposal of all that we decide we no longer want, need or care to use.

Single Attendee Standard Online Registration
Group Attendees Online Registration

Student Registration (online)
PDF of Registration Form

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Executive Director 101 - Nuts & Bolts
March 10, 2020, 9 am-4 pm, Giving DuPage
DuPage County Family Center – 422 N. County Farm Road, Wheaton

Presented by Alicia Schatteman, PhD, Acting Director for Center for Nonprofit and NGO Studies and Associate Professor, Northern Illinois University (bio).
Description: This workshop will cover the basics of running a nonprofit organization from mission to roles of the Executive Director, board, staff and volunteers, to best practices in nonprofit strategic leadership and management.  In this interactive session, the presenter will lead you in an exploration of “best practices” and case studies in the Nonprofit Executive Director’s role and expectations of performance by key stakeholders.  Whether you have been promoted internally to the top staff position or you are switching sectors to manage your first nonprofit, this is the workshop for you.  For practiced professionals this workshop is a great way to refresh and update your skills in compliance with current best practices.  (This workshop qualifies for the nonprofit partner discounted rate for registrants associated with Giving DuPage.  Lunch will be on your own).

Single Attendee Standard Online Registration
Group Attendees Online Registration
Student Registration (online)
Giving DuPage Members (online)
PDF of Registration Form

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NEW This Year!  Starting a Nonprofit Corporation
March 17, 2020, 9 am-1 pm, NIU-Hoffman Estates  

Presented by Pam Clark Reidenbach, MSSW, Co-Founder and Director of the Northern Illinois Center for Nonprofit Excellence (NICNE), Northern Illinois University (bio).
Description: Starting a new nonprofit corporation, like a for profit business, should be carefully planned to meet an unmet need and adequately funded.  In this session, attendees will learn when a nonprofit is the best structured approach, what are the benefits of nonprofit status, steps to incorporation and 501(c)(3) status, and, what tools and resources are available to assist with start-up.  (This workshop qualifies for the nonprofit partner discounted rate for registrants associated with NICNE).

Single Attendee Standard Online Registration
Group Attendees Online Registration
Student Registration (online)

No IL Center for Nonprofit Excellence (online)
PDF of Registration Form

Fund Development Plan 101 – If You Don’t Know Where You Are Going; You Won’t Get There
March 25, 2020, 9 am-1 pm, NIU-Naperville

Presented by Anna Mary Walker, MAM, Principal Consultant, AM/PM Solutions & Services (bio).
Description: Chances are the 2018 Tax Reform Bill adversely affected your non-profit organization in terms of fundraising and annual giving. Now more than ever before non-profit organizations need to plan effectively so that they not only survive but also thrive.  This session will define what a fund development plan is, key components, how it is used and common challenges in its creation.  In this interactive session, the presenter will lead us in an exploration of “best practices” in fund development planning. Participants are encouraged to bring a copy of a current plan they are using or developing to the workshop for critique and improvement.

Single Attendee Standard Online Registration
Group Attendees Online Registration

Student Registration (online)
PDF of Registration Form

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Budgeting and Understanding Financial Statements
March 31, 2020, 9 am-1 pm, Giving DuPage
DuPage County Family Center – 422 N. County Farm Road, Wheaton

Presented by Timothy J. Gavin, CPA, Auditor and Consultant at Lauterbach & Amen, LLP and Betsy Hull, CPA, MPA, Finance Director, DeKalb County Community Foundation (bios).
Description: Financial statements can be confusing and hard to read, and yet they provide some of the most valuable information in assessing the financial health of an organization. With so much information that is presented, it can be hard to separate what matters to you from what doesn’t. This session will demonstrate how to interpret the numbers and notes in a standard financial report and show how to best use the information to understand an organization. Whether you’re a manager, board member, or other stakeholder, making sense of a financial report is key in making informed decisions. Non-profit budgeting is essential to the success of an organization.  This session will focus on why, when and how nonprofits should approach the budgeting process and expected outcomes.  We will examine budget documents from sample organizations and practice building and evaluating our own budgets. We encourage attendees to bring their organization’s budget to the session as a frame of reference.   (This workshop qualifies for the nonprofit partner discounted rate for registrants associated with Giving DuPage).

Single Attendee Standard Online Registration
Group Attendees Online Registration
Student Registration (online)
Giving DuPage Members (online)
PDF of Registration Form

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Strategic Planning - Reboot: Lessons Learned and Following Through
April 1, 2020, 9 am-1 pm, Giving DuPage
DuPage County Family Center – 422 N. County Farm Road, Wheaton

Presented by Greg Kuhn, PhD, Associate Director; Melissa Henriksen, MPP, Assistant Director, Public Management and Training; and Jeanna Ballard, MPA, Senior Research Specialist, Center for Governmental Studies at Northern Illinois University (bios).
Description: This workshop will take a fresh look at strategic planning as a leadership tool for nonprofits local governments.  Strategic planning is the conversation necessary for organizations to shape their path to the future.  The strategic components of a plan can result in success in executing policies, plans, and organizational growth and development. Organizations engaged in planning are looking forward and thinking about future challenges, adaptation and change. Part II of the discussion will center on action planning and execution.  How can an individual's role and job play an important part in making a functional and successful plan?  Where do teams come in?  How can you create accountability, accomplishments and follow-through? (This workshop qualifies for the nonprofit partner discounted rate for registrants associated with Giving DuPage).

Single Attendee Standard Online Registration
Group Attendees Online Registration
Student Registration (online)
Giving DuPage Members (online)
PDF of Registration Form

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Trends in Employment Law and Collective Bargaining
April 2, 2020, 9 am-1 pm, NIU-Naperville

Presented by Roxana M. (Crasovan) Underwood, J.D., Partner at Clark Baird Smith LLP, Chicago (bio).
Description: In this session, you will learn fundamentals of collective bargaining negotiations and wage payment requirements for public sector employers.  Managing a public sector workforce in the State of Illinois presents unique challenges that are not commonly found in the private sector.  Among those challenges is the fact that the public sector workforce is highly unionized.  In the first part of this session, you will learn negotiation fundamentals as the workshop leader describes and analyzes the statutory framework for public sector collective bargaining, unfair labor practices and procedures, and grievance arbitration.  The presenter will discuss the issues frequently arising in public sector collective bargaining and review real-life examples of the difficult issues and decisions that require skillful negotiation by public officials to reach a win-win outcome.This second part of the workshop will examine common mistakes and misconceptions with state and federal wage payment laws, including the Fair Labor Standards Act (FLSA), Illinois Minimum Wage Law, and Illinois Wage Payment and Collection Act.  The presentation will focus on areas where mistakes are commonly made, including wage-hour issues that are unique to the public sector such as firefighter Kelly Days, 7(k) work periods, and compensatory time off.  In addition, the workshop will highlight recent labor and employment legislation impacting the public sector and strategies for managing the workplace in light of those changes.

Single Attendee Standard Online Registration
Group Attendees Online Registration

Student Registration (online)
PDF of Registration Form

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NEW This Year!  Smart Cities and Data Maturity: The importance of data collection, use, and connectivity for Economic, Business, and Government Success
April 7, 2020, 9 am-1 pm, NIU-Naperville

Presented by Marc Thorson, MBA, Executive Director of Regional Technology Services, Division of Information Technology (DoIT), Northern Illinois University (bio).
Description: Many organizations look to be “Smart”, but what does that mean?  This course will work through what makes an organization Smart, the components needed to become smarter, and what the future holds for the public sector.  The discussions will delve into the gauging the technological maturity of an organization, the role that data plays in becoming smarter, breaking down what big data is and how to use it, the criticality of connectivity, and artificial intelligence including machine learning.  The course topics are critical to understanding the future of government and how the commoditization of these technologies will put power in the hands of communities of any size.

Single Attendee Standard Online Registration
Group Attendees Online Registration

Student Registration (online)
PDF of Registration Form

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Leadership Lessons:  Trying Times Demand Sound Leadership
April 17, 2020, 9 am-4 pm, NIU-Naperville

This is one of two core workshops required to earn a CLA ‘Certificate of Achievement’

Presented by Greg Kuhn, PhD, Associate Director of Center for Governmental Studies, Northern Illinois University (bio).
Description: This workshop is an active exploration of the art and science of leadership.  Participants will study various leadership styles as well as the broad spectrum of tools, techniques, and theories available for leading an organization.  The workshop is interactive and uses video, written case studies, simulations, and discussion to explore current concepts, authors, and developments in leadership theory and practice.  Participants will leave the session energized and with new insights on how they act and serve as leaders.  Administrative leaders, elected officials, volunteer Board members, and supervisors will all benefit from this course.

Single Attendee Standard Online Registration
Group Attendees Online Registration

Student Registration (online)
PDF of Registration Form

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NEW This Year!   Board and Executive Director – A Partnership for Success
April 21, 2020, 9 am-1 pm, NIU-Hoffman Estates 

Presented by Pam Clark Reidenbach, MSSW, Co-Founder and Director of the Northern Illinois Center for Nonprofit Excellence (NICNE), Northern Illinois University (bio).
Description: Ensuring a strong, positive partnership between the Board President and Executive Director can streamline progress, enhance board engagement and set the tone for other board member relations.  This workshop will explore and examine how to model a cooperative style, respect varying viewpoints, and develop trust to reduce micromanagement, prevent withholding of information, and focus attention on topics of greater impact to the organization.  (This workshop qualifies for the nonprofit partner discounted rate for registrants associated with NICNE).

Single Attendee Standard Online Registration
Group Attendees Online Registration
Student Registration (online)
No IL Center for Nonprofit Excellence (online)
PDF of Registration Form

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NEW This Year!   Nonprofit Board Governance
April 30, 2020, 9 am-1 pm, NIU-Hoffman Estates

Presented by Pam Clark Reidenbach, MSSW, Co-Founder and Director of the Northern Illinois Center for Nonprofit Excellence (NICNE), Northern Illinois University (bio).
Description: In these critical times, nonprofit boards are being called upon to help elevate the organizations they oversee to new levels of impact.  Board members must work differently using their skills and networks to better leverage resources and advocate for the organization they serve.  This workshop will explore basic roles, responsibilities and legal duties of the board, characteristics of exceptional boards, and the board’s role in driving innovational approaches to meeting the organization’s mission. (This workshop qualifies for the nonprofit partner discounted rate for registrants associated with NICNE).

Single Attendee Standard Online Registration
Group Attendees Online Registration
Student Registration (online)
No IL Center for Nonprofit Excellence (online)
PDF of Registration Form

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NEW This Year!   Cross-Sector Collaboration for Greater Impact
May 19, 2020, 9 am-1 pm, NIU-Hoffman Estates

Presented by Jason Holcomb, MSW, Project Development Manager, Transform Rockford (bio).
Description: Numerous communities are having significant success in addressing social issues through cross-sector collaboration.  Business, government and nonprofit organizations are working together to create systemic change but not without the voices of people with lived experiences adding to and informing the process.  Join us as we discuss the history and premise of Collective Impact, the broad context of collaboration and social innovation.  The session will examine examples of successful initiatives and share how one community is embracing Collective Impact to solve its social issues.  (This workshop qualifies for the nonprofit partner discounted rate for registrants associated with NICNE).

Single Attendee Standard Online Registration
Group Attendees Online Registration
Student Registration (online)
No IL Center for Nonprofit Excellence (online)
PDF of Registration Form

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New Civics and the Impact of Globalization
June 2, 2020, 9 am-4 pm, NIU-Naperville

This is one of two core workshops required to earn a CLA ‘Certificate of Achievement’

Presented by Greg Kuhn, PhD, Associate Director of Center for Governmental Studies, Northern Illinois University (bio).
Description: The purpose of the workshop is to explore the impact of globalization in our communities and region.  Participants will be able to understand the demographic, development, and economic factors that will determine the competitive advantage of local places in an increasingly global world.  Vertical and horizontal global networks and current trends affecting our region will be reviewed, including the region’s role in the global economy.  Discuss strategies in coping with the challenges and maximizing the opportunities of increased competition and interconnectivity in the global economy that impact communities, local government, the region, and state.

Single Attendee Standard Online Registration
Group Attendees Online Registration

Student Registration (online)
PDF of Registration Form

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NEW This Year!  Alternative Service Delivery: What’s New?  What Works? What Doesn’t Work So Well?
June 9, 2020, 1-5 pm, NIU-Naperville

Presented by Tim Hartnett, Vice President/Practice Leader - Governmental Services, HR Green, Inc.; Jim Halverson, AICP, Vice President & Principal, at HR Green, Inc., and Russ Loebe, ICMA-CM, Vice President of Governmental Services, HR Green, Inc. (bios).
Description: Simply stated, Alternative Service Delivery is providing services without your own employees doing the work.  It encompasses shared services, contract services and shared contracts.  A 2017 Survey conducted by the International City Management Association (ICMA) found that 77% of local governments use intergovernmental contracting and 80% of local governments use the private sector in delivering some form of services to their citizens. The vast majority of communities surveyed cited attempts to decrease costs as the primary reason in considering Alternative Service Delivery options. This presentation will address what’s new, what works and what doesn’t. Through examples of real world Alternative Service Delivery programs, the presenters will walk through the various steps in consideration of ASD including policy development, internal assessments, labor issues, finances and quality assurance. Several examples of actual local government ASD programs will be explored.

Single Attendee Standard Online Registration
Group Attendees Online Registration

Student Registration (online)
PDF of Registration Form

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Performance Measures & Organizational Change
June 18, 2020, 
9 am-1 pm -  Giving DuPage
DuPage County Family Center – 422 N. County Farm Road, Wheaton

Presented by Alicia Schatteman, PhD, Acting Director for Center for Nonprofit and NGO Studies and Associate Professor, Northern Illinois University (bio).
Description: Many public and non-profit organizations collect data about the performance of their programs and services but do not make use of that data to change the management of their programs and services. This workshop challenges participants to make the shift from performance measure data collection to performance management. The workshop will explain how performance measures can be used to engage in organizational learning and change. Participants will engage in scenarios to practice employee engagement, benchmarking, and advocacy for program needs.

Single Attendee Standard Online Registration
Group Attendees Online Registration

Student Registration (online)
PDF of Registration Form

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NEW This Year!  What Does Environmentally Friendly Engineering Really Mean?
SPRING DATE TO BE ANNOUNCED - NIU-Naperville

Presented by Logan Gilbertsen, PE, CFM, Lead Engineer, Water Resources at HR Green, Inc.; Ravi Jayaraman, PE, ENV SP, Associate/Senior Project Manager at HR Green, Inc.; and Sean LaDieu, PE, Senior Project Manager at HR Green, Inc. (bios).
Description: Environmental friendly engineering is the design, and use of processes and products in a way that minimizes pollution, promotes sustainability, and protects environmental health without sacrificing economic practicality and efficiency. Attendees of this session will learn about contemporary engineering designs and practices that help to protect the environment while completing needed infrastructure improvements. The presenters will show how to incorporate environmental best practices and green infrastructure in public improvements such as storm water management, water and wastewater, highways and building design projects. Participants will learn how to incorporate “environmentally friendly” policies while delivering needed services to their customers.

Single Attendee Standard Online Registration
Group Attendees Online Registration
Student Registration (online)
PDF of Registration Form

Additional Workshops may be added; please visit this page often for updates.




 

 

 

Contact

For additional information about the Civic Leadership Academy, please contact:

CivicLeadershipAcademy@niu.edu

 

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