Strategic Management, Policy and Community Development

Aligning policy, leadership and management to serve your community.

We know all too well that no policy has ever implemented itself. A policy is only as effective as the people and systems putting it into action. We're here to help you make effective policy a reality. Our team can provide the analysis and support you need to implement policies, evaluate what's working well and understand what needs to change. From budget analysis to organizational development and staff training, we provide the expertise to address your community's needs.


Our services include:

  • Strategic planning.
  • Policy and process improvement analysis.
  • Organizational assessments.
  • Housing studies.
  • Economic impact analysis.
  • Policy studies and analysis.
  • Performance management and measurement.
  • Budgeting and fiscal stress measurement.
  • IT long-term planning and strategies.
  • Comprehensive economic development strategies and studies.
  • Economic and fiscal impact analysis.
  • Land use planning assistance.
  • Demographic studies.


We work with:

  • Local governments.
  • Special districts.
  • State and federal agencies.
  • Professional civic-focused associations and COGs.
  • Nonprofit organizations.


Mission driven. Results oriented. As a state university, we share your commitment to public service, policy solutions and community development. Let us analyze your programs, policies and processes before, during and after implementation so you have the data you need to make informed decisions. Our experienced staff is focused on your results.


Melissa (Mel) Henriksen
Assistant Director

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